Every day, at Help & Care, LLC we hear about the wonderful work Home Care Aides do for our clients and their families:
- “Y. W. is an outstanding caregiver, she is so genuine and kind & such a joy to have her caring for my mom. She provides the highest level of care.”
- “HCA L.A. is proactive, personable, and “on top” of everything I need. I am well taken care of when L. is here.”
- “I would like to highly recommend C. B. She is very giving, always on time, and anyone would be fortunate to have her.”
- “I really appreciate the dedication & love that A. O. brings to his caregiving. It truly is a special gift.”
- “R. C. has computer skills, plenty of background training and empathy. He truly puts himself in my shoes so he can understand my point of view. I appreciate that so very much.”
We have the deepest respect and appreciation for our caregivers. In an effort to honor these dedicated people for their selfless devotion, for the great care and comfort they bring to clients, we have created our “Home Care Aide of the Month” and “Home Care Aide of the Year” awards. Each month we will honor one remarkable Home Care Aide with an award and a gift card. At the end of the calendar year, we will recognize a “Home Care Aide of the Year” with an award and a special recognition. These awards are presented to those who reflect and enact our Vision, Mission and Values, who take their dedication to caregiving to the next level. Home Care Aides of the Month possess a strong work ethic, team player mentality, dependability and flexibility on a daily basis.
Our goal is to appreciate great caregivers for the exceptional care they provide. This program creates a sense of pride and inspires our employees to strive for excellence.
Make a difference, be our Home Care Aide of the Month!
Home Care Aide of the Year 2017 – PETER HUANG
We are truly honored to announce that Peter Huang, recently named February 2017 Home Care Aide of the Month, is the winner of the 2017 Home Care Aide of the Year Award. Congratulations!!!
Peter was not chosen for Home Care Aide of the Year because he works 24 hours a day, 7 days a week. We chose him because the 34 hours a week he does work as a caregiver for Help & Care, LLC are filled with compassion and dedication to serve.
He works with 4 different clients now and he has an innate ability to build an immediate, long lasting relationship with his clients and their families. Peter’s work and client’s testimonials have left us not only smiles and heart melting moments, but also tears of joy. We invite you to review some of them from his current clients and their family members that have been fortunate enough to have Peter in their lives.
“Peter has been caring for my husband, who has Alzheimer’s, for over a year. It is clear that Peter understands the needs of dementia patients: his manner with my husband is very caring and very affirming. He laughs at my husband’s jokes. He will occasionally put his hand on my husband’s arm or shoulder to reassure him. He provides stimulation as well as companionship: they discuss the news together, they do (simple) puzzles together, they play games together, they take walks together. He is solicitous, making sure my husband has his jacket, or phone, or dark glasses – whatever is needed. He will gently direct him as to where something is, or which way to go. He makes sure my husband gets plenty of liquids, which is important for dementia patients. And perhaps the highest compliment: pretty much every morning, once breakfast is over, my husband will ask hopefully if Peter is coming that day. I have learned much from watching Peter. He is truly exceptional.”
“I am sure Peter Huang deserved the award. For me Peter has gone beyond the call for action. Always on time and starts working as soon as he enters my door. Performs all tasks promptly and efficiently. I will recommend Peter to any and all”.
We asked Peter to share what his most memorable caregiving experience was. Here is what he wrote from his caregiver’s heart:
“The most memorable caregiving experience I had is seeing my clients having positive attitude and making improvements on daily base. As a caregiver I always try to understand their reality and to create the activities matching their interests. Due to Dementia, some of my clients are not able to express their thoughts. In that case, I became a listener or just a supporter to redirect their attentions and behaviors. The bottom line is that each client is unique and a challenge. Caregiver should keep on learning and be creative in order to provide proper supports for their clients”.
Peter is more than a caregiver to his clients. He is a friend, a confident, and an angel.
Vassilina, Founder and MD, sums it up: “Dear Peter, you are terrifically tireless, exceptionally excellent, abundantly appreciated and magnificent beyond words. We are filled with joy to congratulate you as the Best Home Care Aide of the Year. This award is a good occasion to look back on what you have done. You can do this with satisfaction and happiness because you always done a great job. You bring first-class professionalism and passion every day. We have just one thing to say: well done! You make all the difference in every way! We have no doubt you will continue to receive recognition for being a star employee every day. You earned your title and we are proud of you! Thank You for being such an important asset to our company”.
From all of us at Help & Care, LLC thank you Peter for all you do for our clients and for being an example of what every employee working in our company should strive to be.
We salute You Peter! Congratulations once again for winning the Home Care Aide of the Year Award, Happy Anniversary and Happy Birthday!!!
Home Care Aide of the Month – DONNA YOUNG, January 2017
Help & Care, LLC is pleased to announce that Donna Young is our Home Care Aide of the Month for January 2017. Donna has only been with our company a few months, but in this short period of time, she has proven to be very dependable and always willing to help out when we need her.
One family sent a special Thank You: “Bringing flowers or a piece of homemade cake… Donna is spending more money than she makes I guess. She is doing this out of kindness and she doesn’t expect anything in return. Everything she is doing is coming straight from her heart. My wife and Donna are like sisters. We are lucky and grateful to have Donna with us and appreciate all she does!”
Donna takes her responsibilities very seriously and never wants to let anyone down. She does a lot of little things to make someone’s day. “They say “A great employee is like a four leaf clover, hard to find and lucky to have”. This is all about our Donna. She is an incredible person and caregiver, and we are incredibly thankful for her dedication and effort. Donna has a really big heart, having her on our team makes all the difference” shares Vassilina, the Owner of Help & Care, LLC. Everyone here in the office echoes the same feelings about Donna. “Donna, please know your hard work and attention to detail isn’t going unappreciated. You are a valuable member of the Help & Care family. Thank you for all you do and never hesitating to go the extra mile” says Jennifer, Scheduler and Weekend On-Call Supervisor. “We are so lucky to have such a compassionate caregiver on our team!” comments Lindsay, Recruiting Coordinator. Sabrina, Administrative Manager, agrees, adding “Donna, your hard work is much appreciated and a great role model for others”.
Our nominee for January 2017 chose a career with our company because she knows that the position of caregiving is what is in her heart. Donna is very strong in her commitment to God, her church and her volunteering ministries. She also brings up the core way of Help & Care, LLC: “We will treat every contact as a friend, every client as family and perform every task with honor”. We are honored that God led her to our doorstep, and consequently to many doorsteps where her passion, love and patience touch so many lives! Thank You, Donna, for giving so much of yourself to your clients!!!
Home Care Aide of the Month – SHUYU HUANG, February 2017
This month Help & Care, LLC is pleased to introduce you to Shuyu Huang, our February 2017 Home Care Aide of the Month. Peter (the nickname our clients use to call him) joined our team of exceptional caregivers about a year ago and has consistently received high marks from clients. His calm caring presence, his patience, thoughtfulness and kindness have created a strong bond with client’s families as well. Peter knows how to connect. The best way to describe him is to hear it from a client whom he has been providing care for:
“I am delighted that Peter Huang is being considered for Caregiver of the Month – I cannot think of a more deserving person. Peter has been caring for my husband, who has Alzheimer’s, for over a year. It is clear that Peter understands the needs of dementia patients: his manner with my husband is very caring and very affirming. He laughs at my husband’s jokes. He will occasionally put his hand on my husband’s arm or shoulder to reassure him. He provides stimulation as well as companionship: they discuss the news together, they do (simple) puzzles together, they play games together, they take walks together. He is solicitous, making sure my husband has his jacket, or phone, or dark glasses – whatever is needed. He will gently direct him as to where something is, or which way to go. He makes sure my husband gets plenty of liquids, which is important for dementia patients. And perhaps the highest compliment: pretty much every morning, once breakfast is over, my husband will ask hopefully if Peter is coming that day. I have learned much from watching Peter. He is truly exceptional.”
Peter is also one of our reliable and dependable employees, and will pick up shifts if he can. We have never heard him complaining about the distance he has to drive. He is taking care of clients in San Jose, Los Altos and Saratoga. Peter is compassionate and puts his clients first. We are fortunate to have him on our team. Thank You, Peter! You are a shining example of the high standard of care that Help & Care, LLC strives to provide to every client, every day!
Home Care Aide of the Month – AYNALEM BOKU, March 2017
team!” adds Markus Breitbach, the CEO.
Home Care Aide of the Month – ARISBET CARDENAS, April 2017
Home Care Aide of the Month – MONSERRAT GARCIA, May 2017
We are always excited to introduce another member of our hardworking caregiver team. This month, meet Monserrat Garcia. Monserrat was nominated as our May 2017 Home Care Aide of the Month! Her journey as a caregiver began years ago when she cared for her grandmother. Monserrat is our longtime employee. She has recently celebrated her third anniversary with us and (thankfully) she doesn’t plan on leaving any time soon.
Monsi (nickname) is extremely flexible and caring, sweet and loveable, but most of all she is very compassionate. She has a positive personality with a light, shining attitude. Monserrat always has a smile to share with everyone she meets.
Rodrigo, our Staff Coordinator, works closely with her. “Monsi is the perfect caregiver of the month. She is professional and truly has a caregiver’s heart. She is one of those home care aides that you never have to worry if the client is being cared for. She always keeps me updated on the client’s conditions as well as any concerns. Monserrat is very cooperative and is diligent in her work schedule. She is currently working seven days a week, accepting different clients and short shifts. She helps cover shifts in times of need, even when she already has plans. Thank you so much Monsi for representing our company so proudly!”
Jennifer, the On-Call Supervisor, agrees saying, “Monserrat is amazing! She takes on last minute emergency shifts without complaint, including very short shifts, and gives 150% to everyone. She is always there when we need her.”
We truly appreciate her devotion to providing the highest caliber of care to our clients and commitment to changing the way the world ages. Vassilina, the Managing Director, shares, “Monserrat is a warm, reliable, kind and friendly person. She takes her responsibilities very seriously and never wants to let anyone down. She completes care tasks with a positive energy and a smile on her face that makes her clients and families feel comfortable with her presence. Monsi is a pleasure to work with and her “can do” attitude makes us proud to have her on our team”.
We salute you, Monserrat! Congratulations once again for winning our Home Care Aide of the Month award and Happy Anniversary!
We all hope that Monsi will be with us much longer than another 3 years!
Home Care Aide of the Month – BRANDY AZBILL, June 2017
This month, Help & Care, LLC has chosen to highlight Brandy Azbill as our Home Care Aide of the Month. “Our Home Care Aide of the Month for June 2017 was an obvious choice. Brandy joined our team in October last year. The day we hired her she was a true blessing. From the start, her heart was so passionate, she was craving to care for our clients,” states Vassilina, our Managing Director. “Brandy goes way above and beyond to make her clients feel loved, secure and valued. She is genuine in her care for each and every client she is with and has a very positive approach to anything that is asked of her. Brandy has this never-ending smile and is always upbeat.”
Our Staffing team, Jennifer and Rodrigo, both agree, “Brandy is an extremely caring and kind individual. She is very attentive to her clients’ needs and comforts and is always professional in her relationships. Her clients love her! She is not afraid of hard work and she gives her best every day.”
Brandy is our “Universal Caregiver.” It means she can take on any client, no matter the challenge, and turn the day into something good. “She is a tough cookie,” states Markus, the CEO.
“Brandy is the model caregiver – someone who is compassionate, trustworthy, reliable and diligent. She is a valuable member of Help & Care team and she goes the extra mile in everything that she does. Brandy puts the “care” in caregiver,” comments Sabrina, our Administrative Manager.
Brandy is blessed with a daughter and a son. Between working many hours per week and spending time with her family, she has a very busy schedule, but she wouldn’t have it any other way.
As a company, one of our goals is to make a difference in the lives we touch. We are proud to have Brandy as one of those “difference-makers.” Way-To-Go-Brandy!
Home Care Aide of the Month – CAROLINA ARAMBURO-IBARRA, July 2017
When trying to find the right words to describe our July Home Care Aide of the Month, Carolina, words such as “caring”, “reliable’, “great”, “experienced”, “kind” just drops in the bucket. From Vassilina, our Managing Director, “Carolina always has a positive attitude for every client she goes to. She is kind of like a breath of fresh air.”
“Carolina is an amazing Home Care Aide and even more, an amazing person. She is the person that you can always count on to be at her shifts,” says Rodrigo, our Staffing Coordinator. Jennifer, the On-Call Supervisor, echoes this feeling, adding that “Carolina is a caregiver with great heart and passion. This is well deserved. She has been with us a long time and has helped so many clients. Sometimes very difficult or different, but she found a way to make it work and we appreciate that!”
Carolina is a warm and nurturing Home Care Aide that makes her clients and families feel comfortable with her presence.
Some of her clients share the experience:
“Carolina shows compassion by being very patient with my mother. My mother has Alzheimer’s and can’t remember anything. It’s helpful that the caregivers are so patient.”
“Carolina arrived promptly and was attentive to both the needs of my 92-year-old mother and requests I had. She often found ways to help without always being prompted, and on rare occasions when we asked for changes, she quickly and cheerfully adapted. She was well-versed in your company procedures, completing her paperwork quietly to respect my mother’s request that she not feel “babysat”. I can highly recommend Carolina as a caregiver and wish her all the best.”
“Carolina translates to CARE, she is always there to help and you know she genuinely cares. She is always looking for ways to help even when not asked or needed. Carolina has become an integral part of our home and are very thankful for all she does.”
Carolina has a very busy schedule, but when off from work, she takes care of her grandmother. She is a proud mother to her 12 year old daughter.
We want to thank Carolina for her passion in delivering compassionate and loving care to our clients. She truly exemplifies what it means to “Live Help & Care”.
Home Care Aide of the Month – AMARJEET BRAR, August 2017
Say hello to our August Home Care Aide of the Month, Amarjeet Brar!
Amarjeet is one of our new hires this year. Within a few months she has proven that she has what it takes to be a caregiver of the month. Amarjeet simply loves to take care of people of all ages. She is compassionate, reliable and very dependable. She is always on time and returns our calls promptly. Amarjeet covers shifts with enthusiasm and is grateful with every given opportunity to work with seniors. She is flexible and cooperative. Even though she has a full schedule with her major clients, she still picks up open shifts, as well as last minute ones very often. Her every day goal is to make a difference in each of her clients’ lives.
“From the moment I read her application, I knew she would be an awesome, caring and dedicated home care aide,” states Mustafa, our Recruitment Coordinator. “Amerjeet goes way above and beyond to make her clients feel loved, secure and valued. Her heart is made of pure love.” Jennifer, our Weekend and On-Call Supervisor says with passion, “Amarjeet is always willing to help out within her availability. She is genuine in her care for each and every client she is with and always has a very positive approach to anything that is asked of her. Great job, Amarjeet!”
Amarjeet is very passionate about her job. She makes sure that all her clients are served well by assuring them of their safety, making their daily activities easier and better and giving them extra attention. In return, her clients, even the challenging ones, listen and cooperate with her. Her presence gives them calmness and joy as soon as she enters their homes. Her clients are happy and their family members cannot thank her enough.
Amarjeet, thanks a lot for being a wonderful caregiver, truly, we are blessed to have you! Congratulations once again!!!
Home Care Aide of the Month – TERESA LOPEZ, September 2017
Our Home Care Aide of the Month for September, Teresa Lopez, came to Help & Care, LLC in February 2016. She has such a naturally beautiful heart that we feel that there is no other place she should be.
Teresa is sweet, very calm and caring. “From the first moment I met her, she has had this sense of calmness about her, her voice is so soothing,” shares Vassilina, our Managing Director. “Her calm demeanor brings comfort and security when her clients are confused and nervous, while her kind and friendly personality makes them excited to see her as soon she arrives at their doorstep.”
She is reliable, always on time, calls in her hours regularly and does really well in updating us whenever there is a change with her clients’ conditions. She covers long shifts especially when we are in a bind.
“Teresa always gives her best by working with us and listening to suggestions. She would never give up trying,” says Rodrigo, the Scheduling Coordinator. Jennifer, the Weekend and On-Call Supervisor, heartily agrees, “She has been assigned to care for a very challenging client and has shown grace, patience and perseverance. Teresa is wonderful and can be counted on any time of the day or night. She shows compassion for her clients and goes above and beyond.”
Our Administrative Manager, Sabrina, describes Teresa, “She is patient, understanding and always there when it really counts. She is always there for her clients no matter what she may be going through. She is such an awesome person to work with. Teresa, thank you for everything you do, you are truly a rare jewel to have!”
Teresa is a great caregiver and person. She is very respectful and grateful in all she does. Thank you for doing an outstanding work on a consistent basis. Help & Care, LLC is lucky to have such a star on their team!
Home Care Aide of the Month – Alfonso Marquez, October 2017
Congratulate Alfonso Marquez on being nominated as Home Care Aide of the Month for October 2017!
Alfonso consistently provides great care. He has had the same client since he started working for Help & Care in August 2016. He is a gem among our employees. He is very professional, patient and treats his client with dignity and respect. When working with his client, Alfonso shares that his goal is to make each day the best in the client’s life. He gives help and motivation especially when his client is not well. The client and his wife are rave about Alfonso and can’t wait to see him on his next shift. The client’s wife never stops praising Alfonso and the wonderful work he does with her husband. She admires him and acknowledge that he has the ability to encourage her husband to do things that he was unable to do in the beginning.
Alfonso is an outstanding employee. He follows all of the rules and regulations that we have in place. “He is a trustworthy, committed caregiver. We always enjoy his humor and dedication. He has a laugh that lights up a room,” shares Vassilina, our Managing Director. “He is awesome – always ready and willing to help. Alfonso is a great fit with his client. The client and his wife really like him, he is for them like a son.”
Everyone here in the office echoes the same feelings about Alfonso. Jennifer, our On-Call Supervisor, says, “He has an amazing laugh and engaged with his client to improve his days and life. Alfonso is an excellent caregiver, he is always positive to speak to.” Sabrina, our Administrative Manager, adds that “Alfonso is the most laid back guy. He is always easy to visit with and laughs easily. I’m sure his client enjoy him as much as we do in the office.”
Alfonso finds caregiving very rewarding. He relaxes by exercising and spending time with his family.
He is an example, an inspiration to many, and he brings a needed smile and laugh to any cloudy situation. Help & Care, LLC is blessed to have such a person in our midst. Thank you, Alfonso, for choosing to share yourself with us and the clients we serve!
Home Care Aide of the Month – Sentayhu Tessma, November 2017
We are pleased to announce our Home Care Aide of the Month for November 2017, no one else but Senta! Congratulations!!!
Senta has been with us since February 2016 and is a consistent Home Care Aide giving the best that she’s got. She covers schedules with enthusiasm and is grateful with every given opportunity to work with seniors. Senta works with multiple clients 7 days a week. Rodrigo, our Scheduling Coordinator, tells us, “From a staffing perspective, Senta is very willing to accept shifts, especially with her on-going clients. She is extremely flexible and caring, sweet and lovable, but most of all she is very compassionate.” Jennifer, our On-Call Supervisor agrees, “Senta always steps up and takes on immediate last minute shifts. She is always there when we need her. She has a positive personality with a light, shining attitude.”
Markus, CEO, comments, “We are so blessed to have wonderful Home Care Aides like Senta. Knowing that she brings her heart and lives her values every day with her clients, we are all confident and grateful for her service.”
We thank Senta for her outstanding work and contribution to Help & Care, LLC. We appreciate how well she works with our clients and with our staff at the office. She takes the initiative to be proactive in providing the best care possible for our clients. Senta views caregiving not as just a job, but an experience. Not only is she gaining new experience every day, she feels that the most important part of her job is making a positive difference in her clients’ lives.
Way to go, Senta! Thank you for choosing to share yourself with us and the clients that we serve!
Home Care Aide of the Month – Melissa De Godoy, December 2017
In our business, recruiting good caregivers is the key. How do we make sure that the person we are assigning to take care of our clients will be worthy of their confidence in us?
The rule of thumb is simple: we want caregivers who we could put in our home, with our loved ones. We look for someone who will do more than his or her duty. One such person is Melissa De Godoy, whose work we would like to recognize by giving her the Home Care of the Month Award of December 2017.
Since starting with Help & Care, LLC in February 2017, Melissa has proven to be a reliable and a trustworthy Home Care Aide. Vassilina, MD and Founder, states, “Melissa was rewarded with the Home Care Aide of the Month award because she showed a level of commitment, willingness to help and reliability that rose above the crowded field especially in the month of December. As a Home Care Aide for Help & Care, LLC, she maintains an enviable balance between caring and professionalism and is an amazing model for all of our staff for obtaining their own excellence.”
Melissa’s clients and clients’ relatives adore her and are really happy that she is the caregiver taking care of their loved one. Here is what one of them told us, “Melissa genuinely cares about her clients – it is not just a job. She has a very caring and gentle spirit, is patient, understanding, easy going and cheerful. Melissa’s career goals include working with the disabled and our elder generation, and she plans to pursue her nursing credentials. Her background in Kinesiology, physical therapy, and nutrition give added depth to her skills, abilities, and understanding of clients’ needs and care requirements.”
We salute you, Melissa! Congratulations for winning the Home Care Aide of the Month award, you deserve it!