Privacy Policy – Help & Care, LLC
Effective Date: May 01, 2025
At Help & Care, LLC (“we,” “our,” or “us”), your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect the information you provide when visiting our website or using our services.
1. Information We Collect
We may collect the following personal information:
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Name
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Email address
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Phone number
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Inquiry details
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Care-related preferences
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Any other information you voluntarily submit
We may also automatically collect non-personal information (e.g., browser type, IP address) for analytics and security purposes.
2. How We Use Your Information
We use the information you provide for the following purposes:
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To respond to your inquiries
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To schedule consultations and appointments
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To send service updates or confirmations via email, phone, or SMS
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To improve our website and customer experience
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For internal administrative purposes
3. SMS Communication
By submitting your information through our website or forms, you consent to receive SMS communications from Help & Care. These may include:
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Appointment confirmations
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Service updates
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Time-sensitive care notifications
You may opt out at any time by replying STOP. For help, reply HELP. Standard message and data rates may apply.
4. Data Sharing
We do not sell, rent, or trade your personal information. We may share your information only with:
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Our internal staff for service coordination
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Technology partners strictly for appointment booking or communication (e.g., calendar, SMS systems)
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Law enforcement or regulatory agencies if required by law
5. Data Security
We implement appropriate security measures to protect your information. However, no system is entirely secure, and you provide information at your own risk.
6. Your Choices
You may:
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Request access to the information we hold about you
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Ask us to correct or delete your data
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Withdraw consent to SMS communication by replying STOP
To make any such request, email us at info@helpandcare.com.
7. Cookies & Tracking
Our website may use cookies and similar tracking technologies to enhance your experience. You may adjust your browser settings to disable cookies, but this may limit certain website functionality.
8. Links to Other Sites
Our site may contain links to third-party websites. We are not responsible for the privacy practices of other websites and encourage you to review their privacy policies.
9. Updates to This Policy
We may update this Privacy Policy from time to time. Continued use of our website or services indicates your acceptance of the revised terms.
10. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us:
Help & Care, LLC
📍 14417 Big Basin Way, Suite #B, Saratoga, CA 95070
📞 (408) 384-4412
✉️ info@helpandcare.com
